How does storage work?

Moving in

How do I book a unit?

Tell Peter what you’re storing and when you need it. He’ll confirm the size, price and availability. After the first month, weekly, fortnightly or monthly billing can usually be arranged.

Can I see a unit first?

Yes. Ask Peter to arrange a viewing of a suitable available unit.

Can I move in today?

Ask Peter first. It depends on a suitable unit being available and your agreement, ID and first payment being sorted.

What do I need to bring?

You’ll need:

  • Photo ID
  • Your vehicle registration details
  • A weatherproof 40–50 mm padlock

Your agreement and first month’s payment need to be sorted before you move in. Peter will confirm your move-in date and access details.

Your unit

Will my things stay dry?

Our enclosed units are designed for dry storage. Bring items in clean and dry, and use boxes and breathable covers for longer stays.

Do the units have lights and power?

Yes, all units have power. Shared-access lights come on when the roller door opens. The 29.1 m² and 45 m² units have lighting and two power sockets on a two-hour timer. Outside floodlights make it easy to see when driving up to your unit.

Will my car, boat or trailer fit?

The 29.1 m² and 45 m² drive-up units may suit. Doors are about 2.4 m wide × 2.9 m high.

Send Peter the full length, width and height, including mirrors, aerials and any trailer, so he can check the fit.

What can I store?

Furniture, boxes, tools and business stock are common choices.

No hazardous chemicals, flammable liquids, explosives, illegal goods, perishable food, live animals or items prohibited by your agreement or by law. Unsure about an item? Ask Peter before bringing it in.

Do I need insurance?

Your belongings are stored at your own risk. Check whether your home, vehicle or business insurance covers items in storage, and arrange suitable cover if needed.

Moving out

How much notice do I need to give?

After the first month, give at least two weeks’ written notice. A text or email is fine.

What do I do when I leave?

Empty the unit, remove rubbish, sweep up and take your padlock. Send Peter clear photos of the empty, clean unit and let him know you’ve finished.

Removal or disposal costs may apply if anything is left behind.

What if I’ve paid past my move-out date?

Once you’ve given the required notice and the unit is empty, clean and undamaged, Peter will check your paid-to date and confirm whether a credit or refund applies.